LET US KNOW HOW WE OPERATE

Initial process of shipment execution:
1. Receive of shipment query from Client with specific reference.
2. Contact with shipper to check the actual cargo details Ready/Handover Date & availability of Required papers.
3. Provide the best freight offer with two carriers and next two schedules.
4. Consulting of shipping plan with Shipper/Consignee, in case of any discrepancy found between actual cargo details and booking file.
5. Execute the shipment based on final email confirmation from Shipper/Consignee.

Documentation procedure:
1. Share the HAWB/HBL draft as per instruction by Shipper/Consignee upon pick up / receiving of cargo from Shipper.
2. In HAWB/HBL Delivery Agent should be your Company Name / Nominated Agent
3. And mention in HAWB/HBL ‘Also Delivery Agent’ should be mentioned if required
4. Prescribed shipping mark shall be mentioned in every HAWB/HBL
5. Cargo Quantity, Weight & CBM shall be mentioned in the HAWB/HBL.
6. All HAWB/ HBL must be issued as ORIGINAL (Telex/Express/Copy release if required)
7. HAWB/HBL will always be as ‘FREIGHT COLLECT/PREPAID’
8. Original HAWB/HBL shall be released to shipper within 5 Days from the departure of the shipment. As we as need to ensure about shipper’s receiving on same.
9. Final HAWB/HBL scan copy should be sent to LPPLOGPL within 2 Days from Departure.

Shipping mark & cargo picture:
1. Shipping mark shall be ensured as per Invoice & Packing List
2. Cargo Receiving picture must be shared to SHIPPER/CONSIGNEE prior to receive/collect the cargo from shipper. Obtain approval on same to proceed the shipment.

IGM submission for import shipment to Bangladesh:
1. IGM report shall be shared to SHIPPER/CONSIGNEE over email, keeping at least 3-4 Hours (minimum) in hand for final confirmation before it get lock in ASYCUDA system.

Pre-alert or arrival notice:
1. Pre-Alert Email must be addressed to the concern Team from SHIPPER/CONSIGNEE & keeping only following IDS in loop: (If any);
2. Final HAWB/HBL, MAWB & Debit Note should provide immediately upon departure of the Shipment.
3. Actual cargo Arrival notification to be given to SHIPPER/CONSIGNEE for Delivery arrangement to Warehouse.

**For any emergency case, must notify to F U N D A M E N T A L Freight in secondary way along with the email Communication for faster reply/action. Like: Whatspp/Wechat/Skype ctc.
**SOP can change anytime with mutual discussion & Approval